NoScams
USPS "package has arrived at the warehouse" text scam
Updated October 23, 2026
The text people are getting
The USPS package has arrived at the warehouse and cannot be delivered due to incomplete address information. Please confirm your address in the link. […] The US Postal team wishes you a wonderful day!
As reported by 12News VERIFY.
The USPS package has arrived at the warehouse and cannot be delivered due to incomplete address information. […]
As reported by FOX 5 DC, December 2024.
How to tell it's a scam
- You didn't sign up for USPS texts. According to the U.S. Postal Inspection Service, USPS doesn't text or email you about a package unless you first requested updates with a tracking number.
- No tracking number. The text talks about "the USPS package" without saying which one.
- "Confirm your address in the link." Fixing an address isn't something USPS asks you to do through a link in a text.
- It's the most-reported text scam. The FTC says fake delivery texts, usually pretending to be USPS, were the most-reported text scam of 2024.
What USPS actually does
Real USPS text updates come from five-digit short codes, and only after you sign up with a tracking number. The Postal Inspection Service says those messages don't contain links. If a package really can't be delivered, the carrier leaves a notice, and you can check status at usps.com with your tracking number.
If you tapped the link or paid
- Only opened the page? Close it and don't enter anything.
- Paid a "redelivery fee" or entered card details? Call your bank or card company using the number on your card. Ask them to block the card and dispute the charge.
- Gave your date of birth or Social Security number? Go to IdentityTheft.gov for a recovery plan.
More detail: what to do if you clicked a scam link.
Report it
- Email a screenshot of the text to [email protected], the Postal Inspection Service's address for fake USPS messages.
- Forward the text to 7726 (SPAM), then delete it.
- Report it to the FTC at ReportFraud.ftc.gov.
Questions
Is the USPS incomplete address text real?
No. The U.S. Postal Inspection Service says USPS doesn't text people unless they first asked for updates with a tracking number. A surprise text asking you to confirm your address through a link is a scam.
I'm expecting a package. How do I check on it?
Go to usps.com yourself and enter the tracking number from your order confirmation, or use the USPS app. Don't use the link in the text.
What's the scam if they only want my address?
The link leads to a fake page that collects your personal details, and often your card number for a small "redelivery fee." Scammers use that information for fraud.