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NC Quick Pass unpaid toll text scam

Updated October 23, 2026

This is a scam.

Texts from "NC Quick Pass" that say your toll balance is outstanding and push you to pay by a deadline are scams. NC Quick Pass says it will never request payment by text, and its real texts only come from the short code 696277.

The text people are getting

NC Quick Pass Reminder: You have an outstanding toll.Your toll account balance is outstanding. If you fail to pay by March 15 […]

As reported by Better Business Bureau (shared by a North Carolina consumer), March 2025.

How to tell it's a scam

What NC Quick Pass actually does

North Carolina's attorney general and the North Carolina Turnpike Authority warned about these texts in March 2025. They said real NC Quick Pass texts come only from 696277, link only to ncquickpass.com, never ask for payment, and never threaten legal action. If you owe a toll, it will show up when you sign in to your account on the official site.

If you tapped the link or paid

More detail: what to do if you clicked a scam link.

Report it

Questions

Does NC Quick Pass send texts?

Yes, but only from the short code 696277, only with links to ncquickpass.com, and never to request payment or threaten legal action. Anything else claiming to be NC Quick Pass is a scam.

How do I check my NC Quick Pass account?

Type ncquickpass.com into your browser yourself and sign in, or call the customer service number on your statement.

What if I already paid?

Call your bank or card company now and ask them to block the card and dispute the charge. Then see what to do if you clicked a scam link.

Sources

Facts checked October 23, 2026.