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"Hi Mom" texts from a new number

Updated October 23, 2026

Kids do get new numbers. Scammers count on that.

A text from an unknown number that starts "Hi Mom" or "Hi Dad," with a story about a broken or lost phone, is a common opening for a scam that ends with an urgent request for money. Before you reply, call your child at the number you already have. Never send money, gift cards, or codes because of a text from a new number.

The text people are getting

Hi mom, text me here on my work phone. Dropped my actual phone in the sink earlier and it's completely unresponsive now.

As reported by Fox News (CyberGuy Report), July 2026.

How the scam works

  1. A text from an unknown number says it's your child. The phone broke, got lost, or "fell in the sink," so they're texting from someone else's phone or a new number.
  2. You're asked to move the chat. The example above asks the parent to text a different unknown number.
  3. Then comes the emergency. A bill that's due today, a deposit, a fine, or a phone they need to replace, and they need money now. The FTC says family emergency scams "try to scare people into sending money to help a loved one in trouble."
  4. The money goes somewhere it can't come back from. Nebraska's attorney general says these scammers ask for cash, wire transfers, cryptocurrency, gift cards, or payment apps.

How to tell if it's really your child

If you already replied or paid

Report it

Questions

My child really might have a new phone. How do I check?

Call them at the number you already have saved, or ask someone who's with them. You can also ask the sender something only your child would know that isn't on social media.

They asked me to text a different number. Is that a sign?

Yes. In the example above, the message came from an unknown number and asked the parent to text yet another unknown number. Moving you to a new number keeps the conversation away from the real person's phone.

I already sent money. What now?

Contact your bank or the payment app right away and ask whether the payment can be stopped. Then report it at ReportFraud.ftc.gov. If you shared a code, follow what to do if you gave a scammer a verification code.

Sources

Facts checked October 23, 2026.